Before return an SatoriBox Jewel product, please take a moment to understand how our products are made. All our products are handcrafted by traditional artisan in India, resulting in each product being unique and slightly different from each other. The stones therefore may vary slightly. Natural stones & pearls are always different from each other. All our products go through quality control before shipping.

• We only Exchange product and do Not Refund in case customer don’t like the products.
• Exchange will accept if order is damage in Transit or you may receive wrong product.
• To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase.

Please call on our help desk number: +91-8448514109